All about our family business
Howdy folks,
Did you know we’ve been established since 2016. We must be doing something right and we’re living our dream everyday! We're on a mission to unleash your inner hippie and spiritual rockstar. As an author, crystal healer, and reiki master, I'm here to guide you down the path of enlightenment and attracting positive energy.
My book 'Walk in Beauty' and Distant Reiki sessions will have you feeling like a renewed soul seeker. Our online emporium offers crystals, decor, handmade jewellery & of course books/tarot. Oh, and did I mention our silversmithing studio where we conjure up sterling silver creations? It’s right here in our hinterland backyard. Step into our spiritual space and let us move you forward on your journey.
Being a small family business, we take pride in our products, service and our social media pages. We love sharing snippets of our life and connect daily with you all out there behind the technology, from all around the world.
Walk in Beauty, Wayne, Kelli, Ashley & Jasper the handsome Whippet & Skye the Iggy xxxxxx
Cleanse Charge Program ~ My Mantra for Crystals
Next up, cleansing and charging - because who doesn't love a crystal detox? My go-to? White Sage Smudge Sticks and Singing Bowls. Easy peasy. Other options? Citrine clusters, sunlight (careful, no sunburn), water (check first), visualization, or earth-burying (no mud, please). Charging time? Full Moon, sunlight, or Clear Quartz Generator - take your pick!
Now, programming - don't leave those crystals clueless. Tell them what you want - health, love, success? Hold them close, visualize, and thank the Universe. Boom! You're crystal-ready. Questions? I've got answers - and years of crystal know-how.
Jewellery sizes for our Rings
Disclaimer
Before you buy from us, take a gander at our business practices below, folks!
No refunds or exchanges once your crystal goodies are shipped - we're talkin' no take-backs, no do-overs. Don't get us wrong, we love you, but our crystals are like adopted pets - once they're gone, they're gone for good. We follow the Fair Trading Act of QLD, so don't even think about trying to sweet-talk us into a refund just 'cause you changed your mind.
If you cancel your order before it ships, we'll ding you with a 10% cancellation fee. That's just math, folks - we've got our time and materials to account for.
Our weights and measurements? Approximate, baby! We're not perfect, but we're honest and ethical, and we throw in a hand-shot size reference for good measure.
According to the Queensland Government, refunds aren't always a given. Don't believe us? Check their site! In the event we allow a return, expect a restocking fee - 10% off the top, plus packaging costs. You break it, you buy it (unless it's damaged in shipping, then we'll make it right).
Choose wisely, friends - we won't refund or exchange for incorrect sizes or changed minds. It's not personal; it's just business.
Damaged items? We've got your back! Full refund or replacement, no questions asked. Just send us a pic within 48 hours, and we'll take care of it.
Return postage? On you, buddy! Tracking number required, please. Contact us within 48 hours of delivery if there's an issue. We're moonstonegypsyau.com or find us on FB/Instagram under Moonstone MysticAu
Returns to MoonstoneGypsyAU, PO Box 39, EUMUNDI QLD 4562.
Seven-day return window for damaged goods. After that, all sales are final.
Jewellery? Non-refundable, non-exchangeable. Health regulations, folks!
Lost in the mail? Tracking numbers are like gold and your receipt, please check first because we can’t intercept until you lodge an enquiry! Australia Post's got tracking for a reason, it’s helps us immensely.
Overseas orders? Good luck; you're on your own! Customs, delays, theft - not our circus, not our monkeys. We do provide tracking though!!